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https://www.rawmarrow.com

Maree Jaeger Photography and Rawmarrow understands that data privacy is a concern and takes its responsibility seriously in this regard. Both Maree Jaeger Photography and Rawmarrow is also obliged to comply with the requirements of the Federal Government’s National Privacy Policy, in accordance with the Privacy Act 1988 (Act).

This document comprises our Privacy Policy.

This Privacy Policy provides information on how Maree Jaeger Photography/Rawmarrow collects, uses, discloses and keeps secure your personal information.

1. Collection of Personal Information

(a) The information collected by Maree Jaeger Photography/Rawmarrow from you assists us in personalising and improving the experience for our customers. Such information is used primarily to ensure supply of goods and services to you the customer. Such information includes:

(i) name and address;

(ii) contact phone number;

(iii) email address;

(iv) product preferences;

(v) information regarding promotions and other service of Maree Jaeger Photography/Rawmarrow; and

(vi) information pertaining to all events and/or membership components.

(b) Information regarding your use of the Maree Jaeger Photography/Rawmarrow website may also be obtained through the use of cookies.

(c) Maree Jaeger Photography/Rawmarrow will not collect sensitive information without your consent, unless it is necessary for such information to be collected for an activity or function, and will not collect any such information in a secret or dishonest way.

2. Use of Personal Information

(a) The primary use of personal information is for the purposes listed under the heading, Collection of Personal Information, above. However, we will use and disclose your personal information for the approved purposes and in a variety of ways associated with the approved purposes, including the following:

(i) to assist in the development of personalised customer experience on Maree Jaeger Photography/Rawmarrow website, information technology, client portal, systems maintenance and development;

(ii) to assist in the development of information technology requirements, systems maintenance and developmental issues;

(iii) to analyse information for product development, marketing and research purposes and to improve and extend our range of services;

(iv) to investigate and resolve complaints concerning the provision of services by us or others associated to us;

(v) marketing directly to you in accordance with the National Privacy Principals;

(vi) disclosure of your personal information to any other organisation or person involved in carrying out any necessary function or activity on our behalf, including complaints handling and fraud prevention, either within Australia or overseas;

(vii) disclosure of your personal information in a manner authorised or required by law;

(viii) for any unrelated secondary purpose to which you consent; and

(ix) for compliance with any legislative and regulatory provisions

(b) Moreover, we will not use personal information without taking reasonable steps to ensure that the information is accurate, complete and up to date.

3. Disclosure of Personal Information

Maree Jaeger Photography/Rawmarrow may use and disclose your personal information for approved purposes and in a variety of ways associated with approved purposes. This includes the following:

(a) Maree Jaeger Photography/Rawmarrow does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

(b) Maree Jaeger Photography/Rawmarrow may disclose personal information between related body corporates. In circumstances where information is disclosed to related body corporates, they are bound by the original primary purpose for which the information was collected.

(c) Maree Jaeger Photography/Rawmarrow may disclose personal information to unrelated third parties to enable outsourcing of functions for purposes including, but not limited to billing, customer relations management and order fulfillment. This will be done when such disclosure is within your reasonable expectations.

(d) Maree Jaeger Photography/Rawmarrow will take reasonable steps to ensure that its contracts with third parties include requirements for third parties to comply with the Use and Disclosure requirements of the Privacy Act, and in accordance with the Maree Jaeger Photography Privacy Policy.

(e) Maree Jaeger Photography/Rawmarrow may disclose personal information to law enforcement agencies, government agencies, Courts or external advisors where permitted or required by law.

(f) Maree Jaeger Photography/Rawmarrow may disclose personal information to avoid an imminent threat to a persons life or to public safety.

(g) If disclosure is not for a primary purpose, then it is for a related secondary purpose. If disclosure has not been obtained, then Maree Jaeger Photography/Rawmarrow will not disclose your personal information, unless for the reasons documented at clauses 3(a) to 3(f).

4. Security and Quality of your Personal Information

Maree Jaeger Photography/Rawmarrow will take reasonable steps to ensure that any of your personal information that is collected, stored, used or disclosed by us is accurate, complete and up-to-date. To do so, Maree Jaeger Photography/Rawmarrow shall do the following:

(a) Maree Jaeger Photography/Rawmarrow will review its collection and storage practices on a regular and ongoing basis to determine how improvements to accuracy can be achieved.

(b) Maree Jaeger Photography/Rawmarrow requires its employees and contractors to perform their duties in a manner that is congruent with our legal responsibilities in relation to privacy.

(c) Maree Jaeger Photography/Rawmarrow will take all reasonable steps to ensure that all paper and electronic records that contain personal information will be stored in a facility that will not allow unauthorised access.

(d) Maree Jaeger Photography/Rawmarrow will review its information security practices on a regular and ongoing basis to determine how improvements to security can be achieved.

5. Access of Personal Information

Maree Jaeger Photography/Rawmarrow shall take reasonable steps to limit access to personal information by doing the following:

(a) Maree Jaeger Photography/Rawmarrow will allow access to personal information records by the relevant individual, should such requested access be in accordance with the Privacy Act.

(b) Maree Jaeger Photography/Rawmarrow will correct its personal information at the request of the individual concerned as soon as practicable, and in accordance with the Privacy Act. Should an individual wish to correct their personal information, they should contact Maree Jaeger Photography/Rawmarrow in writing (email maree@mareejaeger.com)

(c) Maree Jaeger Photography/Rawmarrow may charge a fee for process of an access request if such a request is complex or resource intensive.

6. Cookies and other technologies

(a) As is standard practice on many business websites, Maree Jaeger Photography/Rawmarrow utilises cookies and other technologies to assist us in determining what components of our website are most popular. Cookies may also be used to study traffic patterns and most importantly, to ensure that your experience in interacting with us is secure.

(b) If you visit our client login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

(c) Maree Jaeger Photography/Rawmarrow advises that it does not use this information collected for any purpose beyond the scope of this Privacy Policy.

7. Are Your Personal Account Details Stored Safely?

Maree Jaeger Photography/Rawmarrow shall take reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data. Maree Jaeger Photography/ Rawmarrow only allows authorised personnel to access your details.

8. Transparency

(a) Should you have an inquiry or complaint regarding privacy or our privacy policy, we request that they be referred to Maree Jaeger Photography/Rawmarrow at maree@mareejaeger.com

(b) Maree Jaeger Photography/Rawmarrow will have its Privacy Policy and Terms and Conditions prominently posted on its website.